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I ordered this with the dehumidifier as I have a very tight, damp, crawl space and wanted to insure that the unit was off the ground and also needed to get as much fall as possible for the drain to the condensate pump. I was pleasantly surprised at the quality and the fact that it came pre-assembled was a bonus as well. Just drilled 4 holes in the floor joist, mounted the dehumidifier, and leveled. Done. Cable clamps make leveling a snap. The foam on the mount ensures quiet operation and eliminates any vibration from the dehumidifier unit. Even standing directly above the unit in the house, there is no noise or vibration and I can't even tell it's running. This hanger made installation a breeze and I would highly recommend purchasing it with the dehumidifier unit. At first look it may seem a bit expensive, however, when you see the thought and quality that went into it's construction, it is a bargain.
Ordered the product. Didn't come and didn't hear anything for a couple of weeks. Called supplier who said the would have it direct shipped from his supplier. Received wrong item. Sent item back. Finally received correct item. Wiring connection straightforward. Hasn't been operating long, but seems ok so far.
Not being an installer of dehumidifiers, I felt like the instructions for this controller were unclear, but the great thing was that when we called the installation assistance number, there was an option for "installation in progress" and we were immediately able to speak to a knowledgeable technician who answered our questions efficiently and effectively. The information resolved our issues and the unit has been working fine since then.