Product received exactly as specified; easy to install, great warranty......can’t rate durability as it is just installed

I purchased the unit and received it 2 days later. Plugged it in and was dehumidifying my basement that same day. The unit is very well built and easy to operate. I had a question about the wiring of the external condensate pump, called AprilAire's service and they answered my questions the same day. I am confident the unit will work well for years to come and am considering buying a second one for a rental property crawlspace.

So far this unit appears to be doing the trick. We have a fairly large walk in crawl space and in NC, that means a humid space. In the past year, I've had to replace the HVAC unit in the crawl, partially because of age (20 years) and partially because it was rusting out due to the humidity. With that large investment, I wanted something that would keep the humidity under control. Along with this dehumidifier, I also closed off all of the crawl space vents and now it maintains a very nice 55% humidity level. I elevated the unit so I could gravity drain the water into the piping for the A/C drain and everything is working as it should. Hoping the unit performs in the summer when the humidity is up...time will tell.

For anyone wondering, yes it's really made by AprilAire. The box that mine came in was clearly marked as a E070cc and included their installation instructions and warranty - plus an addendum about the 5 year bumper to bumper warranty. It's knocked the humidity down a *lot* and we can't hear it in the house at all.



FWIW, there was a small problem with my CC for this order that came up just hours before they were to close for a holiday weekend. The crawlspacerepair.com service people both called and emailed me so that we could get things cleared up and the dehumidifier shipped that day. I was really pleased with the customer service.

Would recommend this unit highly. Very easy to install with one minor opportunity for improvement. I ordered mine with the wifi thermostat (8620W) and the instructions on how to connect it to the dehumidifier were very poor. I called crawlspacerepair.com and the tech very quickly sent me the correct schematics to connect it. These instructions should be included with all shipments where the thermostat is selected. Other than this minor issue the whole process was excellent. This unit is amazing. Has taken the humidity in my crawlspace down from 70% to 51% in 3 days. The wifi unit is a must add so you can monitor the current conditions and adjust if needed. Would buy from this company again.