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The 15 Gal sump pump kit was as advertised. Looked high quality and worked high quality. The only down side was the actual barrel. On the website, the barrel looks factory cut vertically. Clean and easy to re-assemble once inside the crawl space. The one I received was cut in half horizontally and it was a terribly jagged cut that looked like it was done with little, or no care. Had to re-assemble with screws and plastic pieces that only aided in trying to cut our arms while trying to work with the barrel in the dug out hole since the screws protruded badly. Not too much thought involved with that method of separating and re-assembling the barrel. Otherwise...excellent. CrawlSpace Concepts Reply- Our apologies for this happening, we have refunded the split charge and corrected the problem.Thank you for telling us about this and thank you for your business.
Thanks for the follow up. Your products were more than what I expected, but I can't say enough about the excellent support I received from your staff. I'm hoping to use your products on another project I may have coming up soon.
Received products as described and everything looks great. Didn't give a 5 star simply because I was asked to rate durability and it's only been installed for about a week.
This pump kit was outstanding. It was very easy to install and much lower in cost than what I found individually. I was also pleased it worked so well with the vapor barrier and that it didn't need a deep hole to set it into. That saved me a lot of time especially since I hit water at 3" deep. This product along with the outstanding support and recommendations by the staff helped make my project a success.
Purchased 2 of these because my crawl space is divided by concrete and I have low spots on either side of the crawl space. Just got both hooked up and they are both working great.